The first point of customer orientation is that we know what is the benefit of this product that we sell to the customer; and when selling, try to make it more colorful for the customer. Selling is one of the most important pillars of any collection, business or company. Sales increase with customer orientation. Customer orientation improves sales. As a result, customer orientation is a very important element in the process of implementing the “customer success” strategy. Introduce the full product. This will make it easier for you to reach the sales pitch. Having a product checklist here can be great. Maybe the customer has no problem at all and just wants to enjoy the product. It is our job to be aware of these needs or problems of the audience with the right and key questions. For this purpose, we must have a regular file to record customer information. To know the characteristics of those who want to buy our product and to produce or sell better goods according to their taste.